['Privacy Policy for Spotless Homes UK Ltd\n\nAt Spotless Homes UK Ltd, we are committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our online platform for residential cleaning and related domestic services.\n\nInformation We Collect \nWe collect personal information that you voluntarily provide to us when booking or enquiring about our services. This information may include your name, address, phone number, email address, payment details, and any specific cleaning requirements you share. We also collect technical data such as IP addresses and browsing information to improve your experience on our online platform.\n\nUse of Your Information \nYour personal information is used solely to provide and improve our cleaning services, manage your bookings, process payments, communicate with you regarding appointments and service details, and comply with legal obligations. We do not sell or rent your information to third parties.\n\nData Sharing and Disclosure \nWe may share your information with trusted third-party service providers who assist in delivering our services, such as payment processors or cleaning contractors. All such parties are bound by confidentiality agreements and are only permitted to use your data as necessary for service provision. We may also disclose information when required by law or to protect Spotless Homes UK Ltd’s legal rights.\n\nData Security \nWe implement appropriate technical and organisational measures to safeguard your personal data against unauthorised access, loss, or damage. Access to your information is restricted to authorised personnel who require it to perform their duties.\n\nData Retention \nWe retain your personal information only as long as necessary to fulfil the purposes outlined in this privacy policy, including complying with statutory or regulatory requirements.\n\nYour Rights \nUnder applicable data protection laws, including the General Data Protection Regulation (GDPR), you have certain rights regarding your personal data. These include the right to access, rectify, erase, restrict or object to processing, and the right to data portability. You may also withdraw consent where processing is based on it. To exercise your rights, please contact us in writing at our company address.\n\nCookies and Tracking Technologies \nOur online platform uses cookies and similar technologies to enhance user experience. You can manage cookie preferences via your browser settings. Disabling cookies may affect certain functionalities of our site.\n\nChildren’s Privacy \nOur services are intended for adults. We do not knowingly collect personal data from individuals under 18 years of age.\n\nChanges to This Privacy Policy \nWe may update this privacy policy from time to time to reflect changes in regulations or our practices. Any updates will be posted on our online platform with the date of revision.\n\nContact Information \nIf you have any questions or concerns regarding this privacy policy or our data practices, please write to us at: \nSpotless Homes UK Ltd \n45 Rosebery Avenue, Suite 3B \nLondon, Greater London \nEC1R 4SP \nUnited Kingdom\n\nThank you for trusting Spotless Homes UK Ltd with your cleaning service needs. We value your privacy and are dedicated to protecting your personal information.', 0.0010792, 'gpt-4.1-mini']