Terms and Conditions

Welcome to Spotless Homes UK Ltd. These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing this website and/or engaging our services, you accept these terms in full. If you disagree with any part of these terms, please do not use our services.

1. Introduction

Spotless Homes UK Ltd provides house cleaning and domestic services including residential cleaning, deep cleaning, end-of-tenancy cleaning, carpet and upholstery cleaning, window cleaning, and eco-friendly cleaning solutions throughout the United Kingdom.

2. Services

We strive to deliver high-quality cleaning services. The scope of our services and any specific requirements will be detailed in a separate service agreement for each client.

Included Services

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• Residential cleaning
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• Deep cleaning
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• End-of-tenancy cleaning
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• Carpet and upholstery cleaning
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• Window cleaning
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• Eco-friendly cleaning solutions
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3. Payment Terms

Payments for our services must be made in full as per the agreed terms prior to or following service completion, according to the invoice issued by Spotless Homes UK Ltd. Failure to pay on time may result in suspension of services and/or additional charges.

4. Customer Responsibilities

Clients agree to:

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• Provide accurate information about the property and services required.
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• Ensure accessibility to the property on agreed service dates.
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• Inform Spotless Homes UK Ltd of any hazards or special requirements before work begins.
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5. Liability

Spotless Homes UK Ltd shall not be liable for any indirect, incidental, or consequential damages arising from our services. We take every reasonable care to protect your property but accept liability only for damage caused directly by our negligence during provision of the contracted services.

6. Cancellation and Rescheduling

Clients must provide reasonable notice for cancellations or rescheduling of services. Spotless Homes UK Ltd reserves the right to charge a fee for late cancellations or missed appointments.

7. Privacy and Data Protection

Your personal information will be handled in accordance with applicable data protection laws. We use your data solely to provide and improve our services and will not sell or share your data with third parties without your consent.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the English courts.

9. Changes to Terms

Spotless Homes UK Ltd reserves the right to update or modify these Terms and Conditions at any time. Changes will take effect when posted on this website.

10. Contact Information

For any questions regarding these Terms and Conditions, please contact us by post at our company address: